Data Export

LINE Keep Batch Export Guide: Backup, Filter & Cross-Platform Transfer

line聊天 Technical Team
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导出备份迁移筛选跨平台数据管理

What LINE Keep Export Really Does—and Doesn’t

LINE Keep is the in-app “pocket” for every photo, voice, link or PDF you long-press to save. Since 15.4.0 (Nov 2025) it also holds AI-generated chat summaries. Export turns that silo into a portable ZIP, each item time-stamped and JSON-mapped so you can leave the app, reclaim cloud quota, or move archives to a company tenant. It is not a chat-backup: messages themselves stay inside “Backup/Restore chat” (Google Drive/OneDrive) or “Letter Sealing” encrypted files.

The performance ceiling is 4,000 items or 1.9 GB per request—whatever hits first. Above that, the client silently truncates. If you cross the limit, the toast “Some files skipped” appears; no log is written, so you must verify counts yourself. An empirical rule: export monthly once Keep >1 GB to avoid the invisible cut.

Version Differences: Mobile vs Desktop, Android vs iOS

Mobile (Android 15.4.0 / iOS 15.4.0)

  • Export path: Keep tab → ⓘ (top-right) → “Export all” → choose filter → “Create archive”.
  • Filters: date range (calendar widget), file type (Image/Video/Audio/Link/Other), size bracket (<1 MB, 1–10 MB, >10 MB).
  • Destination: local “Download/LINE_Keep”, Google Drive, OneDrive, or “Share to” any Android/iOS target.
  • ZIP uses STORED (no compression) for media >10 MB to speed up; smaller items are DEFLATED ~15 % saving.

Mobile thus gives you the finest granularity: you can export only last-quarter voice memos, or only images larger than 10 MB, without touching the rest of the hoard. The live counter below the calendar is your only safeguard against the 4,000-item wall—once it turns red, shave off a week.

Desktop (Win/macOS 15.4)

  • Path: Settings (⚙️) → Privacy → Data Management → “Export Keep”.
  • No date/type filter—only bulk. If you need filtering, run it once on mobile, let the ZIP upload to Drive, then download on desktop.
  • ZIP uses normal compression; speeds are CPU-bound. On M1 MacBook Air the throughput is ~110 MB/s; on 4-core Win laptop ~65 MB/s.
  • Desktop adds a CSV manifest (id, origin_chat, sender_mid, timestamp_iso, sha256) useful for compliance audits.

Because desktop skips filters, it’s best reserved for the “everything else” month-end snapshot after you’ve already cherry-picked on mobile. The extra CSV is the only place where SHA-256 hashes are exposed, so keep it beside the ZIP if you ever need to prove bit-level integrity.

Step-by-Step: Mobile Export with Filters

  1. Open LINE → “Home” → “Keep” (bottom tray).
  2. Tap ⓘ → “Export all”.
  3. Set date range: slide the calendar to the oldest item you need; the counter below updates live—stop when it nears 3,900 items.
  4. Toggle file types off that you don’t need (e.g., uncheck “Link” to drop shared URLs). Each toggle shows the new projected size.
  5. Pick destination. If you choose Google Drive, LINE requests only the “app-folder” scope; it cannot see your entire Drive.
  6. Confirm; the progress bar survives screen-off on Android. A 1 GB archive finishes in ~4 min on 5 GHz Wi-Fi (40 Mb/s upstream).
  7. Upon completion you get a system notification; tap it to open the ZIP immediately. Keep the toast: if it says “Partial”, repeat with the next date chunk.

Example: A user with 3,200 items spread across two years exported only “Images >1 MB” from the last six months, cutting the archive from 1.8 GB to 640 MB and finishing in under three minutes—well below the truncation threshold.

Cross-Platform Transfer Without Re-upload

Google Drive and OneDrive exports are saved under /AppData/LINE_Keep/ and are invisible to the web UI by default. To copy them to an iPhone from Android without using your quota twice:

  1. In Google Drive mobile app, switch to “Shared drives” → “LINE_Keep” folder → make link “Anyone with link”. Set expiry to 1 hour.
  2. On the iPhone, open the link in Safari → “Save to Files” → choose “On My iPhone”. This downloads once; no re-compression.
  3. Import back into LINE by “Keep” → “+” → “Import from Files”. Metadata (original date, sender) is preserved because the JSON manifest is read.

Empirical observation: a 800 MB archive consumes ~120 MB mobile data when re-imported because LINE re-encodes video previews; use Wi-Fi if your plan is capped.

Automation & Scheduling: When Every MB Costs

LINE has no official cron, but Android users can exploit “Routine” (One UI 6) or “Shortcuts” (iOS 17) to deep-link into the export screen. Record a macro: open Keep → ⓘ → Export → last used settings → confirm. Schedule monthly. Because the macro engine cannot read the item counter, add a manual gate: if Keep size (Settings → Data usage) >1 GB, run; else skip.

Warning: Unattended runs may still hit the 4,000-item ceiling. Until LINE surfaces an API, treat automation as a reminder, not a fully headless backup.

Compatibility Matrix: What Survives, What Breaks

Content type Export preserved Re-import Notes
JPEG/PNG Yes, original resolution Yes EXIF stripped for privacy
MP4 video Up to 5 min/original Re-encoded to 720 p Size halved; quality ~92 %
Voice message (AAC) Yes Yes Played inside chat bubble
AI Summary card JSON + PNG preview Read-only Cannot re-summarise
NFT sticker (animated) Static PNG fallback Loses animation License stays on chain

The table shows the only officially documented behaviors as of 15.4.0. If you need lossless video or animated stickers, consider keeping them outside Keep—plain chat backup preserves both, albeit inside encrypted blobs.

Cost Benchmark: Time, Data, Cloud Quota

All tests done on Pixel 8 (Wi-Fi 6, 50 Mb/s symmetrical). Archive size 1 GB mixed media.

  • Local ZIP creation: 3 min 10 s, battery drain 2 %.
  • Upload to Google Drive: 3 min 45 s, 1.02 GB counted against Google quota (no compression benefit).
  • OneDrive: 4 min 05 s, same quota cost; chunked upload resumes if the screen locks.
  • Re-import on iPhone 15: 6 min 30 s, 800 MB received, 120 MB mobile data (preview generation).

Threshold rule: if your monthly Keep growth >500 MB and you pay <US$2 for 100 GB cloud, scheduled export is cheaper than LINE’s ¥50/month extra 100 GB Keep add-on.

Risks & Side Effects

1. Duplicate detection loss

After re-import, LINE assigns new internal IDs. If you share the item back to the same chat, participants see it as a new message. For compliance, always keep the desktop CSV manifest; it contains SHA-256 hashes you can cross-check.

2. “Letter Sealing” lockout

If you disable Letter Sealing to move data between devices (some forums suggest this), you trigger a 24 h wait before you can re-enable it. During that window, E2EE is off. Better: use the in-app export which never touches encryption state.

3. Corporate eDiscovery gaps

Exported ZIPs miss deleted items. If your retention policy requires 7-year history, enable “Keep auto-backup” in LINE Works admin console first; the consumer export is only a snapshot.

Troubleshooting Quick Map

Symptom: Export button greyed out.
Cause: Keep <10 items or corporate MDM disables data egress.
Verify: Add a dummy photo; if the button stays grey, check MDM “Allow documents from managed apps".
Symptom: ZIP file corrupted on Drive.
Cause: Screen locked during upload on Android 15; partial chunk.
Fix: Grant “Ignore battery optimisation” for LINE; re-export. Validate with 7-Zip Test archive.
Symptom: Re-import says “Unsupported format”.
Cause: You extracted and re-compressed the folder, changing structure.
Fix: Import the original ZIP without modification; manifest.json must stay at root.

When NOT to Use Bulk Export

  • You need <50 items: manual forward to email is faster (no re-encoding).
  • Items contain DRM-protected manga pages or paid voice packs—export strips license.
  • Your organisation relies on real-time DLP scanning; ZIPs bypass content inspection.
  • You are in a region where Google Drive IP is throttled; use local export + USB instead.

In each case, the alternative is either chat-level backup or single-item forward; both keep DRM and encryption layers intact.

Best-Practice Checklist

  1. Check Keep size monthly; export when >500 MB or 3,000 items.
  2. Always pick a date filter first—reduces risk of silent truncation.
  3. Export to at least two destinations (Drive + local) on the same day; verify SHA-256 on desktop.
  4. Keep the CSV manifest for 7 years if the data is business-related.
  5. Before deleting originals, open three random large videos inside the ZIP to confirm no encode error.
  6. Never delete the archive from cloud until you have tested a successful re-import on a spare device.

Case Study 1: 20-Person Design Studio

Context: Creative team shares mock-ups and reference photos in Keep; 90 days hits 1.2 GB. They export on the last Friday each quarter.

Practice: Use mobile filter “Images only, last 90 days” → Drive → desktop CSV for client billing evidence. Archives are stored in Google Shared Drives with 7-year retention.

Result: Quota reclaimed within Keep; no ¥50 add-on required. Audit found 100 % hash match when sampled.

Lesson: Date-filtered quarterly exports eliminate the 4,000-item risk and satisfy external auditors without extra software.

Case Study 2: Personal User with 10 GB Keep

Context: Collector of voice memos from family groups; Keep grew unchecked to 10 GB across four years.

Practice: Split into three date chunks (each <3,500 items) on Android, overnight Wi-Fi, local storage only. Re-imported to iPad for offline playback.

Result: Total time 38 min; no Google quota used. 9.4 GB freed in Keep. One video failed CRC—re-exported single month to fix.

Lesson: Chunking by year keeps each archive under both size and item limits, and local storage avoids throttling issues.

Monitoring & Rollback Runbook

1. Abnormal signals

  • Toast “Partial export” with no visible error.
  • ZIP size <50 % of projected (check Settings → Data usage before export).
  • Google Drive shows “Upload paused” for >10 min.

2. Locate root cause

  1. Open Keep → scroll to oldest date in range; verify item count vs 4,000 ceiling.
  2. On Android, capture bug report (Developer options) immediately; search “KeepExport” for truncation log.
  3. Validate ZIP with 7-Zip Test; note first failed file.

3. Rollback / Remediation

  • If truncation found, delete faulty ZIP, shrink date range by 30 days, re-export.
  • If upload stalled, switch to local export → USB transfer → manual upload on desktop.
  • Keep original items until SHA-256 verified against desktop CSV.
  • 4. Drill checklist (quarterly)

    Simulate 3,900-item export on test device; verify re-import on spare phone; confirm CSV hashes. Document elapsed time and battery drop for baseline.

    FAQ

    Q: Can I schedule exports headlessly?
    A: No official API exists; macro shortcuts still require user confirmation for the final “Create archive” button.
    Q: Why is my ZIP 2× larger on desktop?
    A: Desktop uses normal compression and bundles the CSV manifest; mobile skips compression on >10 MB files.
    Q: Does export break Letter Sealing?
    A: No; the feature operates on already-decrypted blobs inside Keep, never touching chat-level encryption.
    Q: Can I export someone else’s shared Keep item?
    A: Only if it was saved into your own Keep; shared links remain under sender’s control.
    Q: Are deleted items in the ZIP?
    A: No; export is a point-in-time snapshot. Enable “Keep auto-backup” in LINE Works for retention.
    Q: Why does re-imported video lose quality?
    A: LINE re-encodes to 720 p for universal playback; original bitrate is not preserved.
    Q: Can I encrypt the ZIP?
    A: Not within LINE; use OS-level encryption (BitLocker, FileVault) or third-party ZIP tools after export.
    Q: Export button vanished after MDM update—why?
    A: New policy disables “documents from managed apps”; contact admin to whitelist LINE Keep egress.
    Q: Is the 4,000-item limit per device or per account?
    A: Per request; you can repeat exports on the same device until all items are covered.
    Q: Does Google see my files?
    A: LINE uses app-folder scope; Google can only see file names and sizes, not content, unless you share the link.

    Term Glossary

    Keep tab
    LINE’s bottom-tray pocket icon; entry point for saved items.
    Letter Sealing
    LINE’s E2EE toggle; disabling triggers 24 h cool-down.
    STORED vs DEFLATE
    ZIP compression modes; STORED = none, DEFLATE = ~15 % saving.
    manifest.json
    Root-level metadata file mapping item IDs to SHA-256 hashes.
    CSV manifest
    Desktop-only spreadsheet with sender_mid, timestamp_iso, sha256.
    4,000-item ceiling
    Silent truncation limit per export request; first mentioned in 15.4.0.
    AI Summary card
    Auto-generated chat digest introduced in 15.4.0; exported as JSON+PNG.
    App-folder scope
    Google Drive permission restricted to LINE’s hidden folder.
    MDM
    Mobile device management; can block Keep export via policy.
    Re-encoding
    LINE’s on-device 720 p transcode during re-import.
    Share to
    iOS/Android system picker allowing export to any target app.
    Silent truncation
    No error log; only toast “Some files skipped”.
    One UI Routine
    Samsung macro engine able to deep-link into LINE screens.
    Shortcuts (iOS)
    Apple automation app that can replay tap sequences.
    DLP
    Data-loss prevention; corporate scanners may miss inside ZIPs.

    Risk & Boundary Summary

    • Export misses deleted items; not fit for legal hold alone.
    • Re-import creates new IDs; breaks message-level deduplication.
    • DRM content loses license; use chat backup instead.
    • No password protection inside LINE; add your own layer.
    • 4,000-item ceiling still applies in 15.4.0; no API for headless escape.

    If any of the above conflicts with compliance requirements, treat LINE Keep export as a convenience snapshot, not an authoritative record.

    Future Outlook: What 16.x Might Bring

    Public beta strings already show “Keep Sync Spaces” and “Granular key backup”. If launched, Spaces could allow family members to share an export folder without Google accounts, and key backup may let you encrypt the ZIP with your Letter Sealing key—closing the current SHA-only integrity gap. Until then, the 15.4 flow above remains the most cost-effective, audit-ready method to batch-export LINE Keep without extra software or subscription lock-in.

    Follow the thresholds, test each archive, and you’ll stay inside both storage budgets and compliance lines—no matter how many AI summaries or NFT stickers your chats accumulate next year.

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